Confidentiality. Do not share what is said in this session without permission of the group or individuals
Make space, take space / Step up, step back.
Impact and intent. Own your impact as much as your intent.
Creating Shared Understanding
Be an active listener. Practice active listening that is focused on listening instead of preparing your response.
Check accuracy. Ask questions that check the accuracy of your assumptions.
Building Trust
Recognize when you are opening a sensitive discussion. Be aware and give a content warning if you are entering a sensitive or triggering topic.
Ouch and educate in real time. State your feeling and explain (i.e. That feels hurtful because…).
Don’t Yuck My Yum. When group members share their likes and dislikes, respect their personal opinions and preferences–do not shoot them down.
Differ respectfully, knowing that respect does not equal politeness.
Conflict happens and we require hard conversations. After a conflict is resolved we commit to revisit it and see how it might have been handled differently.
Hold each other accountable, both in the room and afterward.
Offer Ideas and Be Proposal Based. When criticizing other people’s work and ideas, don’t just shoot them down. Instead offer an idea or be proposal based.
Personal Growth
Emotions are okay – Probe what’s behind them instead of rushing past them (with self and with others)
Be open and honest – Recognize that power dynamics may make it difficult for some to open up.